Messages

Reach customers instantly — right from their lock screen

Send timely messages while your brand is literally in your customer’s pocket. Announce offers, drive visits and nudge loyalty behaviour — without email, SMS or extra tools.

  • Messages appear on the customer's lock screen

  • Also visible on Apple Wallet & Google Wallet cards

  • Delivered in seconds

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Smart messaging, built into loyalty

Target the right customers with the right message — all from your Loopy Loyalty dashboard

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Send to everyone

Broadcast updates, events or promotions to your entire customer base

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Target segments

Message customers by stamp count, rewards earned or redemption behaviour

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One-to-one messages

Send personal messages to individual customers when it really matters

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Messages that feel personal — without the effort

Go beyond generic blasts. Loopy Loyalty lets you tailor messages using real loyalty data, so customers only see messages that matter to them.

Target by loyalty behaviour
  • Customers with 0 stamps

  • Customers close to a reward

  • Customers who haven't redeemed

  • High-value repeat visitors

Designed for Wallet-first messaging

Messages are delivered where loyalty lives — inside Apple Wallet and Google Wallet — not buried in an inbox

Optimised for visibility
  • Lock screen notifications on iOS

  • Messages stored on the back of the card

  • Visible under “Latest Updates” in Google Wallet

  • No vibration or buzz — clean and non-intrusive

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Passive messages, perfect timing

Location-based messages appear automatically on the lock screen when customers are near one of your locations — without sending a manual message.

Designed for proximity, not interruption

These messages are triggered by location rather than action, making them a subtle, timely reminder instead of a push notification.

  • Displayed automatically on the lock screen (iOS)

  • Triggered only when customers are nearby

  • Passive by design — no buzz or vibration

  • Shown only when location is relevant

1
Choose your audience

Select all customers, a segment, or a single customer.

2
Write your message

Keep it short and punchy — ideal for lock screen delivery.

3
Send instantly

Messages are delivered within seconds and stored on the card.

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Questions & Answers

Quick answers to common questions about Meesaging

1. Do customers need to install an app?

No. Messages are delivered to Apple Wallet and Google Wallet cards.

2. How fast are messages delivered?

Typically within 20-30 seconds.

3. Can I target specific customers?

Yes — message all customers, segments, or individuals.

4. Why didn't a customer receive a message?

Only installed cards receive lock-screen notifications. Google Wallet users will still see messages inside the card.

5. What's the difference between push and location-based messages?

Push messages are sent instantly from your dashboard. Location-based messages appear automatically on the lock screen when a customer is near one of your locations.

6. Are messages limited in length?

Lock-screen messages are best kept under 90 characters.

Have any questions? Get in Touch